LCHC Moves to Essential Services.

Lakeshore Community Health Care is rescheduling all non-essential appointments, including wellness medical visits, routine dental care and mental health therapy sessions. The organization is not currently capable of testing for COVID-19 (Coronavirus). 

The move to providing only essential services will be in effect until Friday, April 10 and evaluated as the situation evolves. Emergency dental care and case-by-case medical and mental health services will continue uninterrupted. Patients should call 920-783-6633 to schedule an emergency appointment.  

“Rescheduling these appointments will minimize the risk of spreading COVID-19 among our patients and staff, which is our highest priority,” explained Kristin Stearns, LCHC’s CEO. “It also allows us to conserve critical resources and focus care on those that need it most.” 

Patients will be provided medical and mental health care over the phone, as needed. The organization is working on additional telehealth options for medical and mental health patients.  

The pharmacy remains open and is offering curbside pickup. Free prescription delivery will begin on Monday, March 23rd. Symptomatic patients are asked to call before arriving at the clinic.

Everyone entering LCHC’s facilities will have their temperature checked and be asked screening questions per the CDC’s guidelines.  

For the time being patients are not allowed to bring guests. Minors and those with special needs will be allowed one guardian or caregiver to accompany them. 

For more information on COVID-19, please visit cdc.gov.

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What you want to know

Frequently asked questions.

The virus causing coronavirus disease (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold. The virus that causes COVID-19 seems to be spreading easily and sustainably in the community in some affected geographic areas.

Am I at risk for COVID-19 in the United States?

This is a rapidly evolving situation and the risk assessment may change daily. The latest updates are available on CDC’s Coronavirus Disease 2019 (COVID-19) website.

What are the symptoms?

Reported symptoms have ranged from mild to severe illness for confirmed coronavirus (COVID-19) cases.The following symptoms may appear 2-14 days after exposure.
- Fever
- Cough
- Shortness of breath

Call your doctor:  If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

What should I do to protect myself and my family?

Implement steps to prevent illness (e.g., stay home when sick, hand washing, cover coughs and sneezes, clean frequently touched surfaces daily, wear a face mask if you are sick).

Where can I get tested?

Testing requires authorization. Please do not show up at emergency rooms (unless you are critically ill) or LCHC's clinic. LCHC is not capable of testing. Based on your insurance call or visit one of the following:

Prevea Health - Utilize Prevea Virtual Care’s free COVID-19 assessment to determine if you need to be tested for COVID-19.

Advocate Aurora Health - Call 866-443-2584 if you think you’ve been exposed to COVID-19, are experiencing symptoms or need to learn more about testing.

Holy Family Memorial - Call 920-320-3333.

How can I manage stress and anxiety?

It is understandable and expected that people will experience worry and stress during this time. And, for individuals living with mental health conditions, it is important to know when these natural emotions are becoming anxiety. Mental Health America and the CDC offer great resources on caring for your emotional well-being.

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